
Our Clients
Trusted by Cities, Counties, States, and Enterprises
Public service organizations across North America rely on SMART® solutions to serve residents, support staff, and connect operations, from citywide 311 centers to statewide helplines and public health programs.

Public service organizations






Across the United States
Where Our Clients Serve Residents
From a citywide 311 center in Indiana to a water department in Hawaii and statewide helplines in New England and the Pacific Northwest, SMART® solutions support the programs residents rely on every day.
Client directory
The Organizations We Serve
Filter by type of organization to see who runs on SMART® CRM, SMART® City 311, SMART® Health Helpline, SMART® CHSTS & EHDI, and SMART® City Field Services.



































No clients match this filter yet.
Customer success
See the Results Behind the Names
Each success story covers the challenge, what NebuLogic delivered, and the results the program sees today.
SMART® City 311City of Fort WayneA modern 311 citizen service center across phone, web, mobile, and social media.Read the story
SMART® CHSTS & EHDIMaine CDCStatewide child health screening, tracking, and reporting from birth onward.Read the story
SMART® Health HelplineIllinois Helpline24/7 access to opioid and substance use treatment for more than 800,000 users.Read the story Questions, answered
Frequently Asked Questions
Which organizations use NebuLogic’s SMART® solutions?
Cities, counties, utilities, state agencies, public health programs, and enterprises across North America use SMART® solutions, including the City of Fort Wayne, Indiana, the County of Kauai Department of Water in Hawaii, Maine CDC, and statewide substance use helplines in Massachusetts, Illinois, Vermont, and Oregon.
Does NebuLogic work with state agencies?
Yes. State agencies and programs in Maine, Vermont, Massachusetts, Kentucky, Virginia, New Jersey, New Mexico, and Arizona are among NebuLogic’s clients, alongside statewide public health and helpline programs.
Which helplines run on SMART® Health Helpline?
The Massachusetts Substance Use Helpline, the Illinois Helpline for Opioids and Other Substances, VT Helplink Alcohol & Drug Support Center, and the Oregon Hopeline run on SMART® Health Helpline.
Where is NebuLogic headquartered?
NebuLogic Technologies is headquartered in Plano, Texas, and serves organizations across the United States.
Join them
Ready to Serve Your Residents Better?
See how a SMART® solution can be configured for your organization, then deployed, hosted, and supported by one experienced team.