Careers at NebuLogic.

About the role

Design, build, and run the backend services behind SMART® CRM. You will work across the data, caching, security, and infrastructure layers, and partner closely with product, DevOps, and QA.

What you will do

• Design and build Java microservices (Java 8, 17, and 21) with Spring Boot.
• Write and tune SQL for MySQL and PostgreSQL, including indexes, triggers, and stored procedures.
• Build Redis caching with TTL-based expiry and pub/sub messaging.
• Implement authentication and authorization with Spring Security.
• Build scheduled and batch jobs, backed by unit tests.
• Integrate GIS and Esri mapping features where a solution calls for them.
• Deploy and run services on Microsoft Azure: container services, Service Bus, Entra ID, Blob Storage, and Key Vault.
• Maintain CI/CD pipelines, Docker images, and Terraform-based infrastructure.
• Monitor production with Datadog, Grafana, Prometheus, and Sumo Logic, and resolve issues quickly and independently.
• Work in Git on GitLab or GitHub with clean commits and thorough code reviews.

What you bring

• Java, Spring Boot, and Spring Security
• Microservices design and development
• MySQL or PostgreSQL
• Redis
• Strong debugging skills
• Schedulers and batch processing
• Unit testing frameworks
• Git on GitLab or GitHub

Good to have

• GIS, Esri, or other map-based integration
• Datadog, Grafana, Prometheus, or Sumo Logic
• Azure: AKS or Container Apps, Service Bus, Entra ID, Blob Storage, and Key Vault
• CI/CD, Docker, and Terraform

Education: a degree from a tier-1 engineering institute, such as IIT, NIT, BITS, or VIT, or an equivalent international university, is preferred.

About the role

Bring your permitting and licensing expertise to SMART® City Permits & Licenses engagements. You will help cities and counties map how plan review, zoning, inspections, and code compliance really work, then turn that knowledge into a solution their staff and residents can rely on.

What you will do

• Review and refine project scope, deliverables, and business requirements.
• Lead stakeholder sessions to map business, regulatory, and operational processes.
• Document end-to-end workflows, including reviews, approvals, inspections, exceptions, and dependencies.
• Write and validate user stories, workflows, and acceptance criteria.
• Support user acceptance testing and system implementation.
• Lead or support on-site and remote user training.

What you bring

• 2+ years of business analysis experience in permitting, licensing, planning, or a related field
• Direct experience with U.S. cities, counties, or local agencies, as an employee, consultant, contractor, or technology partner
• Proven subject matter expertise in plan review, zoning and land use, inspections, or code compliance

Compensation matches your experience and expertise. Full-time, part-time, and consultant arrangements are all available.

About the role

Own CRM and customer experience delivery for local, state, and public sector clients, from the first requirements workshop through go-live and production support.

What you will do

• Lead requirements gathering, stakeholder discussions, and functional analysis.
• Manage end-to-end CRM and CX implementations, including case management, service requests, workflows, dashboards, and the agent desktop.
• Configure platform modules and translate business rules into workflows, queues, and cross-channel routing.
• Coordinate with business stakeholders, developers, QA, and support teams.
• Manage escalations, defect tracking, and issue resolution, and keep clients informed before they need to ask.
• Plan and support UAT, regression testing, release validation, and production go-live.
• Track work in JIRA or a similar tool within Agile and Scrum.

What you bring

• 2+ years in business analysis and project coordination, ideally on enterprise CRM or CX implementations
• Hands-on experience with an enterprise CRM or CX platform, including case management, workflows, and dashboards
• Familiarity with cross-channel service delivery across web, social, and service channels
• Proven ability to manage escalations, defect lifecycles, and cross-functional coordination on your own
• Proficiency with JIRA, Zoho, or similar Agile tools, plus strong documentation and writing skills

Good to have

• Exposure to enterprise ecosystems such as ERP platforms and enterprise infrastructure