About NebuLogic

Who We Are

NebuLogic is a CRM-centric, AI-enabled product company that helps government and enterprise organizations modernize service delivery and customer engagement. We enable end-to-end digital transformation across Service, Process, Policy, Sales, Marketing, and Social Automation, helping organizations move from fragmented, legacy CRM systems to secure, scalable SMART® CRM Cloud solutions. Powered by intelligent automation, real-time insights, and AI-driven workflows, our platforms enable smarter operations, faster response times, and consistent citizen- and customer-centric experiences.

WHAT WE DO

Next-generation solutions built to elevate your business

Smart City 311 Platform

The SMART® City 311

An AI-first citizen service hub built on SMART® CRM Cloud. The platform intelligently reads, classifies, and routes service requests in real time eliminating manual intervention. With proactive monitoring and automated workflows, cities can resolve citizen issues faster while maintaining complete visibility and accountability.

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OUR CAPABILITIES

Driving innovation through technology excellence.

Our comprehensive solutions leverage cutting-edge technologies to deliver exceptional results for our clients.

CUSTOMERS SERVED 0

global enterprises across 55+ countries

USERS/SERVICE PROVIDERS 0

technology & consulting services

DEPLOYMENTS 0

active transformation programs

SUSTAINABILITY Net-Zero

commitment across value chain

Why NebuLogic

Built for Government.
Trusted by Agencies.

We understand the unique challenges of public sector digital transformation. Our platforms are purpose-built to meet stringent government requirements while delivering exceptional user experiences.

FISMA-Ready Architecture

Built-in compliance with federal security standards and comprehensive audit trails

Government Compliance Focus

FedRAMP, NIST, and Section 508 compliant solutions from the ground up

Secure & Scalable Systems

Enterprise-grade security with the ability to scale from local to federal levels

Proven Enterprise Delivery

15+ years delivering mission-critical solutions to government agencies

SMART® Cloud Platform

Enterprise Platform Built for Scale

A comprehensive suite of integrated tools designed to accelerate digital transformation across government operations.

AI-Powered Automation

Intelligent workflows that adapt and optimize based on usage patterns

Advanced Analytics

Real-time dashboards and predictive insights for data-driven decisions

Seamless Integrations

Connect with existing systems through secure APIs and connectors

Enterprise Security

Zero-trust architecture with end-to-end encryption and audit logs

High Performance

Optimized for speed and reliability at any scale

Continuous Updates

Regular enhancements without disrupting your operations

Industries We Serve

Serving Government at Every Level

From federal agencies to local municipalities, we deliver solutions tailored to the unique needs of each level of government.

State & Local Government

Tailored solutions for state agencies, counties, and municipalities focused on citizen services and operational efficiency.

HIPAA CJIS State Compliance

Public Sector Enterprises

Comprehensive digital transformation for public utilities, transportation authorities, and other public sector organizations.

NIST ISO 9001 SOC 2
Newsroom

Latest news & insights.

Discover how we are partnering with clients, communities, and ecosystems to build what comes next.

View all newsroom updates
Smart Cities Connect Conference
Press Release

NebuLogic at Smart Cities Connect Conference & Expo - Fall 2025.

November 19, 2025 Read more
Customer Experience Innovation Award
Press Release

NebuLogic Honored with 2025 CUSTOMER Experience Innovation Award

October 28, 2025 Read more
ENGAGE 311 Conference
Press Release

Reflecting on ENGAGE 311: A Premier Gathering for 311 & Customer Service Leaders

May 9, 2025 Read more
Spring Smart Cities Connect
Press Release

NebuLogic at the Spring Smart Cities Connect Conference

April 17, 2025 Read more
Cloud Migration
Press Release

NebuLogic Leads Seamless Cloud Migration for U.S. Government

February 17, 2025 Read more
AGCCP Conference
Press Release

Nebulogic at the 22nd Annual AGCCP Conference

October 5, 2024 Read more
Awards & Accolades

Recognized excellence in innovation.

Our commitment to delivering exceptional solutions has earned us recognition from industry leaders and organizations worldwide.

Customer Experience Innovation Award 2025
2025

Customer Experience Innovation Award

For Our 311 Solution

SUPERNOVA Next Generation CX Award 2024
2024

Next Generation CX

For Our 311 Solution

Game Changer Award 2024
2024

The "Game Changer" Award

For Our 311 Solution

TMC CRM Excellence Award 2024
2024

CRM Excellence Award

For Our Customer Engagement Platform

Customer Experience Innovation Award 2023
2023

Customer Experience Innovation Award

For Our Smart City Solutions

The Heartstrings People's Choice Award 2023
2023

The Heartstrings People's Choice Award

For Our Health Helpline Solution

Trust & Compliance

Enterprise-Grade Security & Compliance

Our platforms meet the most stringent government security and compliance requirements.

FedRAMP Authorized
FISMA Compliant
NIST 800-53
Section 508
StateRAMP
ISO 9001
100% Compliant Deployments
Zero Security Breaches
15+ Years in Government IT
CLIENT VOICES

What our customers have to say

Hear how clients across industries partner with us to build resilient, future-ready enterprises.

Ready to Transform Your Agency?

Join the growing number of government agencies modernizing their operations with SMART® CRM Cloud.

TRUSTED BY

Our Clients

Trusted by leading government agencies and organizations across North America

City of Fort Wayne, IN
County of Kauai
Massachusetts
Illinois
Vermont
Oregon
Maine CDC
IBM Global
Public Sector
Fort Worth
City of Fort Wayne, IN
County of Kauai
Massachusetts
Illinois
Vermont
Oregon
Maine CDC
IBM Global
Public Sector
Fort Worth

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