NebuLogic's SMART® City solution unifies permitting, inspections, and code enforcement in a single digital platform, streamlining the entire regulatory process from application to compliance. It replaces paper-based workflows for municipalities of any size, offering a seamless experience for residents, contractors, and city staff.
Our solution, built on the SMART® CRM Cloud framework, streamlines all regulatory operations including Building, Planning, Code Enforcement, Fire Prevention, Public Works, Legal, and Finance into one unified, parcel-based system. It enables online applications for citizens and contractors, automates assignments for inspectors, manages code violations efficiently, and provides leadership with 24/7 real-time access via web and mobile.
Unified workflows for permits, inspections, and code enforcement across all permit and regulatory types
Configurable forms with conditional logic, field dependencies, and dynamic validations ensure correct data capture for every permit type.
Digitize the plan review process with markup tools, reviewer comments, version tracking, and cross-department collaboration all within the platform.
Rules-based routing automatically directs applications to the correct department, eliminating manual hand-offs and approval bottlenecks.
Automated reminders, online renewal applications, and payment processing ensure licenses and permits are renewed on time without staff follow-up.
Inspectors access assignments, checklists, site maps, and property history on their mobile devices. Results sync in real time or upload when connectivity is restored.
Full inspection functionality including checklists, photo capture, comments, and digital signatures even in areas with limited or no connectivity.
Multi-channel complaint intake (portal, mobile, phone, email) with automatic case creation, parcel linkage, and assignment routing to enforcement officers.
Track violations from first inspection through resolution, with automated notice generation, citation issuance, escalation workflows, and fee tracking.
Field-captured photos, documents, and notes are automatically attached to the corresponding permit or code enforcement record.
From permit application to inspection, code enforcement, and compliance all in one connected flow
Transform how your city manages permits, inspections, and code enforcement
Automated routing and workflows cut processing times. Applications move to the correct department without manual handoffs or delays.
Apply, schedule, and track permits and inspections 24/7 via web and mobile. Real-time status updates keep applicants informed.
Track violations and remediation in one system. Automated reminders and audit trails help ensure consistent enforcement.
Reduce paperwork and manual coordination. Staff gain visibility into workloads, timelines, and bottlenecks for smarter resource allocation.
Mobile-first field tools let inspectors and code officers quickly access assignments, checklists, site history, and property records, so they spend more time in the field and less on admin tasks.
A unified system of record removes siloed workflows and duplicate data entry across departments, providing all teams a single view by parcel and address.
Common questions about SMART® City Permits, Inspections & Code Enforcement
Municipalities nationwide are moving from paper-based systems to secure, scalable digital platforms for permitting and enforcement. Discover our solutions or contact a specialist to modernize your operations.