NebuLogic Honored with 2025 CUSTOMER Experience Innovation Award
Plano, Texas [October 28, 2025]: NebuLogic is proud to announce that TMC, a global, integrated media company, has named our SMART® AI BOTs as a recipient of the 2025 CUSTOMER Experience Innovation Award. This prestigious accolade recognizes organizations that are redefining how businesses engage, serve, and retain customers across every channel—through digital, social, and AI-powered innovations.
The CUSTOMER Experience Innovation Award honors trailblazing companies that demonstrate exceptional creativity and measurable impact in customer experience. Winners are selected based on their ability to deliver innovative solutions that enhance customer satisfaction, drive business growth, and set new industry benchmarks. NebuLogic’s SMART® AI BOTs stood out for their advanced integration of artificial intelligence, seamless omnichannel engagement, and data-driven personalization that elevates the customer journey.
“We are honored to receive the 2025 CUSTOMER Experience Innovation Award,” said Nivas Nallanthi, CEO of NebuLogic. “This recognition reflects our team’s relentless commitment to leveraging cutting-edge technology to deliver exceptional customer experiences. Our SMART® AI BOTs empower businesses to connect with their customers in smarter, more meaningful ways, and we are excited to continue leading the way in digital transformation.”
The CUSTOMER Experience Innovation Award is presented annually by CUSTOMER magazine, a leading voice in the customer experience and CRM industries since 1982. The award celebrates organizations that push the boundaries of innovation, using technology to create seamless, personalized, and impactful customer interactions.
NebuLogic Technologies is a leading provider of next-generation AI digital transformation solutions, serving clients across diverse business verticals. Our SMART® AI BOTs are designed to streamline customer engagement, optimize business processes, and deliver measurable improvements in customer satisfaction and operational efficiency.