Are NebuLogic solutions cloud-based or available on-premise?

NebuLogic provides both cloud and on-premise deployment to meet diverse agency and enterprise needs—including public sector compliance.

Can SMART® modules be customized for city or agency requirements?

Yes. SMART® modules are highly configurable, supporting rapid no-code/low-code customizations to adapt to any workflow.

How does NebuLogic ensure data privacy and security for government clients?

NebuLogic products are hosted on secure, compliant cloud platforms and offer robust data protection features for industry and public sector privacy standards.

Does NebuLogic offer integration and data migration from legacy systems?

Yes, we provide full support for integration, migration, and API connectivity with existing legacy and third-party systems.

SMART® Solutions | Enterprise CRM, 311, Utilities & Automation

Q: What industries use NebuLogic’s SMART® Solutions?

SMART® Solutions are trusted by city governments, utilities, health agencies, public sector organizations, and enterprises across North America and worldwide.

Enterprise-Class SMART^® Solutions

SMART^® Solutions powered by NebuLogic are designed for public sector, utilities, nonprofits, and commercial enterprises seeking advanced automation and customer engagement. We deliver secure, configurable cloud or on-premise platforms, helping organizations resolve critical challenges and deliver outstanding digital experiences.

Configurable, no-code/low-code modules for rapid deployment
AI-powered analytics, omnichannel support, case/workflow automation
Trusted by governments, cities, utilities & agencies across the USA
US-based support, deep industry expertise, and end-to-end training

SMART^® City 311: Citizen Service Center

Advanced citizen request management, issue tracking, omni-channel engagement, analytics, and automated service routing for municipalities and agencies.
Learn more

SMART^® Licenses & Permits Automation

End-to-end permit/licenses CRM solution: application, processing, payment, workflow, notifications, and regulatory compliance.
Learn more

SMART^® Work Order Manager

Digital work order automation for utilities, public works, and field teams. Real-time scheduling, asset tracking, and mobile accessibility.
Learn more

SMART^® Field Services Management

Optimize field operations with scheduling, dispatch, route optimization, work completion tracking, and field mobility.
Learn more

SMART^® City Utilities CRM

Customer-facing utility CRM: billing, usage analytics, outage management, self-service portals, and regulatory compliance.
Learn more

SMART^® Health Helpline CRM

Robust health hotline/helpline: contact logging, escalations, automated follow-up, reporting, and knowledge base.
Learn more

SMART^® Children Health Tracking

Monitor early child development—screenings, alerting, case management, and parental engagement for agencies and public health.
Learn more

Frequently Asked Questions (FAQ)

SMART^® Solutions are trusted by city governments, utilities, health agencies, public sector organizations, and enterprises across North America and worldwide.

NebuLogic provides both secure cloud and on-premise deployments to meet diverse agency and enterprise needs, including public sector compliance.

Yes. SMART^® modules are highly configurable, supporting rapid no-code/low-code changes to adapt to unique workflows.

Our solutions deliver AI-driven automation for case routing, customer engagement, workflow, analytics, reporting, and multi-channel communications.

NebuLogic platforms are hosted on secure, compliant cloud infrastructure with robust data protection and privacy features for industry and public sector standards.

Yes, we offer integration, onboarding, and migration support from your legacy or third-party platforms, with minimal disruption to city or agency operations.

SMART^® Solutions by NebuLogic