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SMART® Products powered by NebuLogic are designed with both the user and customer in mind. These highly configurable solutions serve as a one-stop platform for the customer support center market, delivering a complete spectrum of functionalities.

NebuLogic Technologies is a leading provider of enterprise-class solutions for service and sales automation. We offer flexible deployment options: on-cloud, on-premise, or hybrid. We work with governments, communities, nonprofits, and businesses to create intuitive solutions that address their most critical needs.

SMART® = SECURE, MODERN, ADAPTABLE, RESPONSIVE, TRANSACTIONAL
SMART Features Overview
SMART CRM Cloud Icon

SMART® CRM Cloud

SMART® CRM Cloud is an AI-powered, scalable platform that streamlines sales, marketing, and customer support for large enterprises and public agencies. Its no-code configuration, advanced analytics, and seamless integrations empower users to automate workflows, personalize outreach, and enhance team collaboration.

  • Automate lead management and follow-ups
  • Unified dashboard for 360° customer view
  • Flexible deployment: Cloud, on-premises, or hybrid
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SMART Service Cloud Icon

SMART® Service Cloud

SMART® Service Cloud delivers a comprehensive service automation solution tailored for enterprises and public sector organizations. Designed to improve customer resolution and operational efficiency, it features intelligent ticket routing, multichannel support, and real-time analytics for outstanding service delivery.

  • Automated ticket creation and assignment
  • Omnichannel customer interaction management
  • Real-time monitoring and service-level reporting
Explore Service Cloud Features
SMART Sales Cloud Icon

SMART® Sales Cloud

SMART® Sales Cloud empowers sales teams with automation, intelligent lead scoring, and customizable sales pipelines. Designed for agencies and enterprises seeking to boost sales productivity, its robust forecasting and AI-driven insights help you close more deals faster.

  • Automated sales pipeline and workflow management
  • AI-powered lead scoring and prioritization
  • Comprehensive forecasting and performance analytics
Discover How to Accelerate Sales
SMART Marketing Cloud Icon

SMART® Marketing Cloud

SMART® Marketing Cloud is a dynamic automation platform for modern marketers. It unifies campaign management, audience segmentation, and personalized outreach to maximize ROI and boost brand engagement across channels.

  • Multichannel campaign automation and tracking
  • Advanced segmentation and personalization tools
  • Actionable insights for higher marketing ROI
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Customer Success Highlights

Built for Small to Large Businesses

Statewide Health Helpline Solution

Implemented SMART® CRM Cloud to streamline citizen service delivery for over 2 million citizens, empowering more than 200 representatives and managing 20+ integrations across 50+ roles for faster, more efficient response.

Fast Deployment

Public Sector CRM Modernization

Deployed NebuLogic’s AI-powered platform to automate workflows and enhance service delivery for a government agency supporting 152,000 citizens with 50+ role-specific configurations and 50 representatives.

Data Privacy & Compliance

Large-Scale Enterprise Deployment

Supported over 5 million citizens with NebuLogic’s CRM solution, providing seamless management for 200+ representatives, 20+ system integrations, and a complex hierarchical structure ensuring adaptive, scalable operations.

Security & Access Control

Advanced Role & Hierarchy Automation

Optimized process automation for agencies with a focus on 50+ roles, enabling secure, customizable access controls and workflow automation that improve operational efficiency and citizen satisfaction.

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Ready to Transform Your Sales and Service Operations?

Discover how SMART® CRM Cloud can streamline your workflows and boost customer satisfaction.

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Frequently Asked Questions (FAQ)

SMART® CRM Cloud is an enterprise-class customer relationship management platform designed to streamline sales, marketing, and customer support operations for businesses and agencies.

SMART® Service Cloud automates ticketing, supports multiple communication channels, and provides real-time analytics to increase customer satisfaction and reduce response times.

Yes, SMART® Sales Cloud is scalable and customizable to meet the complex sales automation needs of large agencies and enterprises across industries.

Our SMART® solutions can be deployed on-cloud, on-premise, or as a hybrid model to suit your organization's operational requirements and security policies.

Yes, SMART® Marketing Cloud offers seamless integration capabilities with popular marketing automation and analytics tools to enhance campaign effectiveness.

Security is a top priority; our platforms include advanced data protection measures and comply with industry standards to safeguard your business information.

Yes, all SMART® applications are designed to be fully responsive and accessible on desktops, tablets, and smartphones.

We offer comprehensive training and onboarding services to ensure your team can maximize the benefits of our solutions quickly.

Absolutely, our solutions are highly configurable, allowing customization to match unique workflow, reporting, and functional requirements.

Contact our sales team to schedule a demo or consultation, and we’ll help you choose the best options for your business goals.